For years, lawyers, legal professionals, and technology vendors have been finding better ways to improve the way modern legal firms utilize technology. Early in 2014, the legal technology market has seen an increased importance of cloud computing, a heightened need of paperless business, as well as widespread use of mobile platforms.
This article highlights some of the digital tools used and how they reflect the growing trend in the legal industry. Law firms who leverage on cutting-edge technology gains an edge over their competitors.
The ongoing surge in legal technology
In 2012, the American Bar Association (ABA) House of Delegates passed an amendment proposed by the ABA’s Ethics Commission, which aims to redefine “competence” as it pertains to grounds of legal malpractice.
The definition goes: “To keep the requisite knowledge and skill, a lawyer should be updated regarding the changes in the law and its practice, including the advantages and risks associated with relevant technology, engage in steady education and study, comply with all continuing legal education prerequisites to which the lawyer is subject.” If a lawyer wants to avoid lawsuits directed at themselves, then it’s required to keep updated about all relevant technology.
Marketing: Online customer service
In our current digital age, a law firm needs to allocate a big portion of their marketing efforts to online marketing, or more specifically, to online customer service. A firm need to affirm their authority by giving outstanding customer service. When he does, the firm will be able to solidify the lawyer-client relationship in ways a non-tech savvy firm can.
Daily operations: Using the cloud
The top law firms use cloud computing – it’s that simple. When it comes to online business and cloud computing in general, law firms need to be careful to secure client data as well as avoid crossing any legal lines. Cloud computing is so reliable that the ABA provides a comprehensive list of “Popular Cloud Computing Services for Lawyers”.
Legal Research: Automation
Automatic legal research is a huge importance to most tech-savvy law firms. Based on an article of CNN Money, “Lawyers markup important information in a subset of documents and forward that to a computer program that they can be used for legal proceedings and further research later on”. Automated processes like this allows a law firm to accomplish legal work in much less time with lesser hands on the case.
Mobile Technology: Legal Industry Apps
Mobile devices are undoubtedly the norm these days. It’s a powerful tool that any law firm can apply in their dealings. When a lawyer goes to a trial, knowledge of a particular case (client or suspect) will amplify the evidence on a case. One good example of mobile technology lawyers can readily utilize is verification of identity.
InfoTrack’s IDfy, for instance, allows a legal firm, specifically a lawyer to verify the identity of clients for conveyancing transactions. IDfy lets lawyers take pictures of their client and their identification documents in order to satisfy VOI regulations. IDfy’s intuitive system understands the VOI category requirements and guides lawyers through simple steps to ensure a standardized and compliant VOI process within their office.
So, what’s next for your law firm? Technology is everywhere, but by using the most advantageous tools you can make a name or retain your firm on top.